Store Help
Help with your purchase, account, or payment.
Purchase support
For package questions or missing items, contact the community team on Discord. Include your Tebex transaction reference and the package name so we can help.
Contact the team ↗Payments & subscriptions
Use your Tebex receipt or payment history to review purchases and manage subscriptions. Never share your password, card details, or Discord login codes.
Tebex payment history ↗Before you check out
Do I have to donate?
No. Support is completely optional. Any amount helps and goes directly back into server development and the team’s work.
Which account receives my purchase?
Sign in with the FiveM account you use to play. Check the package description for requirements before paying.
When will my package arrive?
Delivery depends on the package and its Tebex fulfillment settings. Check the package description. If you need help, contact the team with your transaction reference.
Can I get a refund?
All sales are final, with no voluntary change-of-mind refunds. Mandatory consumer rights and Tebex exceptions still apply. Read our Terms & refund policy.